Refund Policy

At legaldocumentreviewservice. com, we are committed to providing high-quality legal document review services. We strive for accuracy, compliance, and customer satisfaction. However, due to the nature of our services, we have established the following refund policy to ensure transparency and set clear expectations.

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • If the document review service was not completed within the agreed-upon timeframe due to our fault (excluding delays caused by missing or incorrect information provided by the client).
  • If we fail to provide the service as specified in the agreement due to an internal issue on our end.
  • If the client cancels the service before any work has begun.

Non-Refundable Situations:

  • If the service has been delivered as described and the document review has been completed.
  • If the client provides incomplete, incorrect, or misleading information that impacts the review process.
  • If the delay or issue arises due to the client’s failure to provide necessary documents or respond to review inquiries in a timely manner.
  • If the refund request is made more than 7 days after the completion of the service.

2. How to Request a Refund

To request a refund, clients must:

  1. Submit a written request via email to [email protected] with the subject line “Refund Request.”
  2. Clearly state the reason for the refund request and provide supporting documentation, if applicable.
  3. Allow 5-7 business days for our team to review the request and provide a response.

3. Partial Refunds

Partial refunds may be considered under the following circumstances:

  • If only a portion of the document review has been completed and the client wishes to cancel further review.
  • If minor issues with the service are identified, and a partial refund is deemed appropriate.

Partial refunds are issued at our discretion, based on the amount of work already performed.

4. Processing of Approved Refunds

  • If a refund is approved, the amount will be returned to the original payment method within 7-14 business days.
  • We are not responsible for delays caused by banks or third-party payment processors.
  • Refunds will be processed in USD or the original currency of payment.

5. Chargebacks & Dispute Policy

  • If a client files a chargeback without first requesting a refund, they forfeit their right to any refund under this policy.
  • We reserve the right to dispute any fraudulent chargeback claims with banks and payment processors.

6. Service Modifications Instead of Refunds

If a client is dissatisfied with the service received, we may offer modifications, clarifications, or corrections at no additional cost instead of issuing a refund. Clients must notify us within 3 days of receiving the final reviewed document if any revisions are needed.

7. Contact Information

For refund requests or questions, please contact us:

Email: [email protected]
Phone: +1 (346) 668-2807

Address: 131 Continental Dr, Suite 305, Newark, DE 19713, New Castle County

LegalDocumentReviewsService.com. com reserves the right to update this Refund Policy at any time. Continued use of our services after policy changes constitutes acceptance of the revised terms.